Effective Date: 5/8/2026

HD Hauling and Disposal, doing business as HD Hauling and also known as Hump N Dump, respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, quote requests, phone calls, text messages, emails, and related services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information you choose to provide, including:

- Name

- Phone number

- Email address

- Service address, city, or ZIP code

- Details about the job or service requested

- Photos or files you upload or send to us

- Preferred service timeline

Any other information you choose to provide through our website, forms, calls, texts, or emails

We may also collect basic website usage information, such as browser type, device information, pages visited, general location data, and how users interact with our website. This may be collected through cookies, pixels, analytics tools, or similar technologies.

How We Use Your Information

We use the information we collect to:

- Respond to quote requests

- Contact you about junk removal, hauling, demolition, land clearing, or related services

- Schedule appointments or service visits

- Provide estimates

- Follow up about your request

- Improve our website, ads, and customer experience

- Keep records related to our services

- Send service-related calls, emails, or text messages

- Comply with legal, safety, or business obligations

Calls, Text Messages, and Emails

By submitting a form, requesting a quote, calling us, texting us, or otherwise providing your contact information, you agree that HD Hauling may contact you using the phone number or email address you provided.

We may contact you by phone, text message, or email about your quote request, service request, appointment, follow-up, or related business communication.

Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. For help, contact us directly.

Consent to receive text messages is not a condition of purchasing services.

How We Share Information

We do not sell your personal information.

We may share information only when needed to operate our business, including with:

- Service providers who help us run our website, forms, ads, phone systems, email, scheduling, or customer communication

- Payment processors, if payment is made electronically

- Legal, safety, or government authorities when required by law

- Business partners or contractors only when necessary to complete or support your requested service

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as needed to provide messaging services on our behalf.

Photos and Uploaded Files

If you upload or send photos of junk, debris, property areas, structures, or items to be removed, we use those photos to review the job, provide estimates, plan the work, and communicate with you about the service.

We will not knowingly publish photos that clearly show private personal information, addresses, license plates, or identifiable people without permission.

Website Tracking and Advertising

Our website may use cookies, pixels, analytics tools, or advertising tools to understand website activity, improve our services, and measure ad performance.

These tools may help us understand how visitors find our website, which pages they view, and whether they submit a form or contact us. You may be able to limit cookies or tracking through your browser settings.

Data Security

We take reasonable steps to protect the information we collect. However, no website, form, email, text message, or online system can be guaranteed to be completely secure.

Please do not submit sensitive information through our website unless it is necessary for your service request.

Data Retention

We keep personal information only as long as reasonably needed for business, legal, operational, or service-related purposes. This may include keeping quote requests, communication records, service details, invoices, and related business records.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal or business recordkeeping requirements.

You may also opt out of text messages by replying STOP.

Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, contact us at:

HD Hauling and Disposal
Phone: 610-730-0584